Office 365
Transform your enterprise with Microsoft solutions
Business and enterprise-oriented plans for Office 365 offer access to cloud-hosted versions of Office's server platforms on a software as a service basis, including Exchange, Teams, SharePoint, and the browser-based Office Web Apps suite. Through SharePoint's OneDrive for Business functionality, each user also receives 1 TB of online storage. However, with E3 or E5 plans, admins can increase up to 5 TB per user.
FEATURES:
• Web and mobile versions of Microsoft 365 apps
• Desktop version of Microsoft 365 for PC and Mac
•Exchange email and calendaring
• File storage and sharing
• Teamwork and communication
• Security and compliance
• Windows licenses
• Device and app management
File Services
Secure access to business content from any device, anywhere, no VPN needed. Built-in version control reduces version conflicts. Multiple deployment options provide fast performance for large files, even where connectivity is poor. 150+ integrations keeps existing workflows seamless.
Enterprise solutions for Alternative Investment Industry, Real Estate and more.
Voice Solutions
Full Delegation: Support allowing other to answer calls on behalf of others
Simultaneous Ringing: Have your choice of devices ring for incoming calls
Voicemail with transcription that is stored in your Exchange mailbox
Park a phone call and others can answer by entering the code
Wi-Fi Solutions
Wi-Fi is configured with the backup Internet Service Provider (ISP) completely independent of the office network, thereby preventing guests access to the infrastructure.
Disaster Recovery
Data recovery available in the event of a hardware failure.
All files are backed up to a cloud platform for redundancy and can serve as a failover with minimum downtime.
Support Services
24x7(365) IT support for all end user issues.
Remote Assistance provided for users working from home.
Technical Assistance provided by Level 1, Level 2 or Level 3 Engineer based on the severity of the issue.
Severity
Critical: Significant impairment of business-critical systems. Customer’s business has significant loss or degradation of services.
High: System Impaired. Customer’s business has moderate loss, but business can reasonably continue in this scenario.
Medium: Minor impairment. No significant impact to customer’s business.
Low: General guidance request. No impact to customer’s business.
